Get Qualified with an Advanced Certificate in Business Administration!

Study an industry accredited qualification for only $25 a week – Interest FREE!

Advanced Certificate in Business Administration

Take the next step towards a business management role!

Whether you’re looking to hone your skills, or to progress to a more senior role, our accredited online course will teach you everything you need to know to advance your administration career.

This advanced course builds on the practical administration skills and knowledge obtained through the Certificate in Business Administration or Certificate in Reception & Office Support.  You’ll learn to plan and review administration systems, manage payroll services and handle meetings and conferences. Study online, from home or the office, at whatever time suits your schedule.

Get Qualified & Earn more. Download a FREE info pack now:

Key benefits

  • Gain a qualification and prepare for managerial and top-tier administrative roles
  • Once this course has been completed you will be able to confidently settle into a business management role
  • Receive comprehensive tutor support via phone, email and chat
  • This online course can be completed anywhere, at a time that fits your schedule
  • Work with an experienced tutor and other students to successfully complete your course
  • FREE membership to the Australian Institute of Office Professionals on completion

Accredited by ICOES

Become a qualified Medical Receptionist, Start studying online today!ICOES, the International Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.

In Partnership with MYOB

MYOB Essentials training accredited partner

Developed by Xero Certified TrainersXero Accounts Payable and Receivable Training Online

FREE Membership to the Australian Institute of Office Professionals on completion

What our students say

★★★★★ “A very well organized and conceived course. By following the course materials, I was able to learn & build on the concepts with minimal questions. I would have no troubles recommending this course.”  Chris Chung

 

★★★★★ “Nothing could be improved. This course is so easy to work through from home at your own pace. Tutors are quick to provide any assistance or feedback. Excellent!” Melissa Edge

 

★★★★★ “I liked being able to do the course at my own pace online and receiving feedback from the tutors was great” – Diane Pomana

Course Structure

Investment: $1,795 + GST or only $25 per week with our interest freepayment plan.

 

Assessments: Case studies, quizzes, written assessments and practical exercises.

 

Duration: 300 hours. ideally studying 10 hours per week over 30 weeks.

 

Access Time: You will have access to this course for up to 12 months before you complete.

 

Prerequisites: Some administration experience.

 

Qualification: On successful completion of this business training course, you will be awarded a certificate of achievement.

This course covers five modules

Business Administration

Effective Business Communication
Office Ergonomics & Data Entry
Introduction to Microsoft Word
Producing Business Documents
Maintain Business Resources

 

Customer Relations

Customer Service Strategies
Deliver & Monitor a Service to Customers
Address Customer Needs
Process Customer Complaints

 

Workplace Practices

Organise Schedules
Organise Workplace Information
Organise Meetings
Understanding Key Australian Business Legislation
Workplace Health and Safety

 

Financial Data

Accounting and Bookkeeping Fundamentals
General Journal
General Ledger & the Trial Balance
Managing Accounts Payable, Accounts Receivable & Cash Management
Accounting with Xero
Accounting with MYOB AccountRight

 

Project Management

Introduction to Project Management
Establishing Timelines and Milestones
Project Implementation, Completion and Evaluation
Using Microsoft Excel

Effective Business Communication

Learning Outcomes

By the end of this course, you should be able to:

 

  • Define communication including the process.
  • Differentiate between the different forms of communication.
  • Discuss effective verbal communication skills.
  • Define effective listening skills and explain the benefits of developing effective listening skills.
  • Apply the 7 Cs of communication.

Office Organisation and Procedures

Learning Outcomes

By the end of this course, you should be able to:

 

  • Define administration process and explain the purpose of procedures.
  • Distinguish the difference between a policy and a procedure.
  • Outline the steps of an administrative procedure and create written procedures for common office tasks.
  • Discuss why business’ use organisation techniques and routines in the workplace.
  • Define the purpose of creating a business plan and list its key components.

Time Management, Ethics and Professionalism

Learning Outcomes

By the end of this course, you should be able to:

 

  • Outline and apply key time management strategies.
  • Recognise the 4 decision making categories and provide an example for each.
  • Define ethics and how they relate to the workplace.
  • Identify five ethical approaches.
  • Recognise and discuss key characteristics of professionalism.
  • Explain the importance of maintaining a professional image in the workplace.

Introduction to Microsoft Word

Learning Outcomes

By the end of this course, you will be able to:

 

  • Apply formatting features to improve the look of a short document.
  • Insert content, including a table of contents, into a document.
  • Apply document-processing techniques to manage larger documents.
  • Modify content by adding tables and table styles, watermarks, and comments.

Using Microsoft Excel

Learning Outcomes

By the end of this course, you will be able to:

 

  • Apply formatting features to improve the look of a short document.
  • Insert content, including a table of contents, into a document.
  • Apply document-processing techniques to manage larger documents.
  • Modify content by adding tables and table styles, watermarks, and comments.

Introduction to Microsoft Powerpoint

Learning Outcomes

By the end of this course, you will be able to:

 

  • Add and arrange content including images, tables, illustrations and media.
  • Apply slide designs and transitions.
  • Apply animations to content with slides.
  • Professionally present your presentation.

Workplace Health and Safety

Learning Outcomes

By the end of this course, you will be able to:

 

  • Define the key areas that the Work Health & Safety Act 2011 aims to address.
  • Define the actions required for ergonomically setting up a computer workstation.
  • Explain how workplace hazards must be handled.
  • Outline the three myths about physical activity and explain what ‘Manual Handling’ is.
  • List the three things to look out for when identifying hazards.

Fundamentals of Payroll

Learning Outcomes

By the end of this course, you will be able to:

 

  • Explain the importance of payroll security, including control measures.
  • Identify employee record information that must be retained.
  • Explain the purpose of checking payroll data, and how to reconcile payroll information.
  • Identify the key employee declaration forms and when each is to be completed.
  • Explain what PAYG Withholding tax is.
  • Identify the difference between a contractor and an employee, and the different types of employees.
  • Explain what the National Employment Standards (NES) and Modern Awards are, and how these relate to wage payments.
  • Explain what is meant by the term “Protected Earnings Amount (PEA)” and calculate the net pay after child support deductions for an employee.
  • Calculate the PAYG amount and the lump sum annual leave payment of an employee where loading exists and where no loading applies.

Managing Accounts Payable, Accounts Receivable & Cash Management

Learning Outcomes

By the end of this course, you should be able to:

 

  • Explain the difference between accounts receivable and accounts payable.
  • Explain what is meant by cash accounting and accrual accounting and the fundamental difference between each method.
  • Create the required journal entries to record a credit sale.
  • Create the ledger entries to record a credit sale.
  • Explain what creditor and debtor schedules are and why sub-ledgers are required to be maintained.
  • Summarise why a provision for doubtful debts is created, and the three common methods for estimating the doubtful debt value.
  • List the actions that should be taken by a business before a debt is written off as bad.
  • Explain how to increase or decrease the provision for doubtful debts.
  • Summarise the actions that a business can take to effectively manage the accounts receivable.
  • Explain what is meant by the Cash Conversion Cycle and calculate the CCC when provided with the relevant data.

Accounting with MYOB Essentials

Learning Outcomes

By the end of this section you will understand how to:

 

  • Describe what MYOB Essentials is.
  • Identify the functions you can perform in the software.
  • Explain cloud computing.
  • Recognise the system requirements for this software.
  • Recognise the important elements of the Dashboard.
  • Identify the Banking area of the Dashboard.
  • Outline how to set up and manage bank feeds.
  • Outline how to manually import bank statements.
  • Identify the bank transactions page and perform the different functions on this page.
  • Describe how to match bank transactions.
  • State how to allocate bank transactions and create allocation rules.
  • Explain bank reconciliations in Essentials.
  • List why contacts are created.
  • Identify how to create and manage contacts.
  • Explain how to find a contact via filtering or sorting.
  • Explain how to use contacts in transactions.
  • Prepare quotes.
  • Locate the Invoice page and where to view them.
  • Prepare invoices.
  • Locate the customer invoices report.
  • Prepare customer payments.
  • Prepare customer returns.
  • Process customer returns.
  • Locate the sales history page.
  • Prepare customer statements.
  • Explain what items are and where they can be accessed.
  • Produce new items and modify current items.

Accounting with Xero

Learning Outcomes

By the end of this section you will be able to:

 

  • Explain cloud computing and the benefits of using Xero.
  • Identify how to get started with Xero.
  • Recognise the difference between the Demo Company and other companies you may set up in Xero
  • Recognise and navigate your Xero Dashboard.
  • Demonstrate an understanding of how bank feeds work.
  • Explain the purpose of bank reconciliation and how this works in Xero.
  • Understand how overpayments and prepayments are treated in Xero.
  • Apply the various bank reconciliation options including create, transfer, match & discuss.
  • Understand how to create and apply bank rules to a range of transactions.
  • List the different invoice types available in Xero and describe each of their definitions.
  • Identify the customisable details that present on an invoice.
  • Identify the two customer statement types.
  • Summarise how to create invoices, quotes, repeating invoices and credit notes.
  • Summarise how to customise templates and apply branding themes.
  • Differentiate between tracked and untracked inventory.
  • Describe the process of adding new inventory items.
  • Explain the processes for managing bills, repeating bills and credit notes with Xero.
  • Convert source documents to bills, repeating bills and credit notes.
  • Apply payments and partial payments to bills.
  • Describe to how perform batch payments and send remittance advice.
  • Summarise how to modify payments to bills made in error.

Download a FREE course guide!

Developed by Industry Professionals

Daniel Hunt

Daniel Hunt – Senior Accounting & Bookkeeping Tutor

Daniel Hunt is a highly qualified chartered accountant, business advisor and the founder of The Career Academy. Daniel completed his postgraduate qualifications while working at Price Waterhouse Coopers. During this time he was encouraged to pursue teaching in business, accounting & bookkeeping, and saw a need for people other than those working toward a tertiary qualification to receive high quality education.  He has been a tutor for Open Colleges Australia and is a Chartered Accountant and Certified Practicing Accountant (CPA) and holds an Australian Certificate IV in Training in Assessment. Daniel was also a writer for the new Chartered Accountant Program for Chartered Accountants Australia & New Zealand (CAANZ). This is a professional program which is completed by almost 4,000 aspiring chartered accountants each year.

David-Parasol

David Parasol – Senior Accounting & Bookkeeping Tutor

David Parasol is the managing director of CT Solutions Australia Pty Ltd. Before establishing CT Solutions Australia, David spent over 12 years in Public Practice, starting his accounting career in 1994 with a small firm where he became an Associate in 1999. When working with The Career Academy, he is one of our Senior Tutors & an Accounting Software Experts. David has extensive experience in taxation, accounting and business services and is a Director and Shareholder of The Career Academy PTY Ltd. He is also a highly accredited and experienced CA mentor and accounting software trainer. He has been a tutor for Open Colleges Australia and is a Chartered Accountant and member of CAANZ.

Ridge Selvaraj

Ridge Selvaraj – Head of Department

Ridge works as a tutor at The Career Academy, with a Bachelor of Business (Accounting) from RMIT University in Melbourne, Australia. He intends to use his Degree and experience as a previous bookkeeper to help and assist students achieve a career in accounting. Previously, working as a tutor for his university. Ridge brings a depth of knowledge and skills that are available to students. Ridge is passionate about education, art and helping people reach their goals.

Ridge loves The Career Academy’s vision to make education easy, accessible and at the same time to provide quality education to students.

Eddie-Callahan

Eddie Callahan – Accounting & Bookkeeping Tutor

Eddie is an aspiring accountant who recently finished his Bachelor of Commerce majoring in Accounting and Commercial Law at University. Throughout university and more recently he has worked in several fields including the trades, factories and retail banking. Tutoring for The Career Academy allows Eddie to not only upskill his own knowledge but to also give back in a rewarding role and help others gain a better knowledge of the commercial world. He was the Head boy of his High school, nominated by his peers to help lead and guide them. He is a keen surfer and rugby player with a passion for fitness. Currently living in Melbourne, Eddie enjoys the big city life along with the amazing food and its diverse multicultural atmosphere. Given Eddie’s sociable nature, a perk of working for The Career Academy in a tutor role is that it allows Eddie to interact with students every day who are passionate and willing to learn.

Jimmy - Cropped

Jimmy Nguyen – Accounting & Bookkeeping Tutor

Jimmy has worked in a variety of different fields including research, teaching, engineering and has even worked overseas in Shanghai. In order to challenge himself, Jimmy completed his Graduate Diploma in Accounting and has worked for a global accounting firm where he has advised client’s on their financials as well as perform other bookkeeping duties. Jimmy uses his significant accounting and bookkeeping knowledge to help accounting and bookkeeping students succeed.

boris-nandi

Boris Nandi – Accounting & Bookkeeping Tutor

Boris works as a tutor here at The Career Academy. He currently holds a Bachelor of Commerce (Accounting) and a Bachelor of Business (Finance) from the University of South Australia and is working towards achieving a Master of Marketing at Monash University therefore making him very well versed in all aspects of Business. In addition to this, Boris also runs a business called Resume Hub (https://resumehub.net) where he helps students attain employment thus validating his passion for helping students reach their potential.