The Career Academy Certificate in Medical Reception and Terminology

Understand medical terminology and work towards becoming a Medical Receptionist, and learn how Medicare works!

This course will teach you to use Microsoft Office to manage the day-to-day running of a medical practice. You’ll also develop the skills needed to communicate clearly and effectively in a medical environment. No previous medical training or experience necessary.


The Medicare module includes:

  • An overview of what Medicare is and how to use it
  • Learn the benefit entitlements and rebates available to patients registered with Medicare
  • Gain an understanding of Medicare cards and insurance available
Rated 4.62 out of 5 based on 13 customer ratings
(13 customer reviews)
Product Reviews

13 reviews for The Career Academy Certificate in Medical Reception and Terminology

  1. Rated 5 out of 5

    Charmaine Bird


  2. Rated 5 out of 5

    Cherrie Prentice

    really enjoying my course

  3. Rated 5 out of 5

    Tammy Heathfield

    I am able to study at my own convenience

  4. Rated 5 out of 5

    Cathie Denniss

    You can go at your own pace, no real pressure

  5. Rated 5 out of 5

    Elena Popa

    very good and very smply

  6. Rated 5 out of 5

    Roukayh Abbouchi


  7. Rated 4 out of 5

    Sisilia Pouhila


  8. Rated 5 out of 5

    Sharon Walker


  9. Rated 1 out of 5

    Sharon Blank

    I did not enjoy the two courses I signed up for I found the information given was not enough to complete the course. I could not even cancel as the cooling off period ended before I had even started the course so I tried to complete but i feel like I am paying to google for all help I needed, all the modules I completed, I completed from knowledge I already had not due to course content. So I am not paying for two courses I did not complete Medical Reception as the medical program I could not find or download so I had no way to complete, I even asked my local gp reception if they used the computer program, they didn’t, they had not even heard of it and this was a gp that was connected to the hospital sysptem. So I am not happy with the courses and when I complained I couldn’t cancel thesecond course even the course notes were dodgy, I now have to pay for a course I did not complete and am not interested in extending I didn’t even get notification of the course closing. I would not recommend to anyone friend or enemy Zero stars but there is no Zero!

  10. Rated 5 out of 5

    Sharon Walker

    Good, just starting

  11. Rated 5 out of 5

    Melanie Cook

    I am yet to connect with a tutor but the course content is very easy to navigate

  12. Rated 5 out of 5

    Tammy Heathfield

    Great so far

  13. Rated 5 out of 5

    Jazzman Auld

    i’m finding the course content to be very interesting and pretty straight forward. I haven’t had much of a chance to deal with the tutors yet, but i’m sure i will soon enough.

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Key benefits

  • Gain a certificate of achievement and work towards becoming a medical receptionist
  • Work with an experienced tutor and other students to successfully complete your course
  • Gain a practical understanding of Microsoft Word, Excel and Outlook
  • Learn medical terminology and abbreviations
  • Increase your chances of a new job or promotion
  • Get your foot through the door as a medical professional!
  • Includes a FREE bonus module on how to use Medtech and a 352 Medtech training guide

    • Medtech provides software solutions for the healthcare environment enabling health professionals to efficiently manage their patients.

Get a FREE bonus module on how to use MedTech

Get a FREE 352-page MedTech Training Guide and access to the MedTech software.

Accredited by ICOES

Become a qualified Medical Receptionist, Start studying online today!ICOES, the International Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.

What our students say

★★★★★ “The course has been very straightforward and I have loved the tutors that have marked my work as they give great remarks in not only on my ability but most importantly in areas that i can improve in.” – Natalia McFlinn


★★★★★ “The tutors have been very helpful, the introduction email and videos were very informative and it’s great that we can refer to them in the future of need be” – Jess Wilcox

Course summary

Investment: $1295 + GST or only $25 per week with our interest free payment plan.


Assessment: 10 modules / 10 assignments


Duration: Study in your own time, at your own pace. Generally students complete one module per week, with each module taking around 10 hours.


Access Time: You will have access to this course for up to 6 months until you complete.


Delivery: Online. Your tutors are available by phone or email to assist and support you throughout the course.


Medical Terminology covers ten modules

  1. Scope and Nature of Medical Terminology
  2. Anatomical Terms and Structures
  3. Medical Equipment and Procedures
  4. Pharmacological Terminology
  5. Musculoskeletal System
  6. Cardiovascular, Lymphatic and Immune System
  7. Respiratory and Reproductive Systems
  8. Digestive and Excretory Systems
  9. The Skin
  10. Nervous and Sensory Systems

Medical Reception Covers ten modules

  1. Role of a Receptionist
  2. Medical Reception Service Skills
  3. Time Management, Ethics and professionalism
  4. Maintain Patient Records
  5. Effective Business Communication
  6. Introduction to Microsoft Word
  7. Understanding Medicare
  8. Workplace Health and Safety
  9. First Aid and Medical Emergencies
  10. Customer Relationship Management

Student Success Stories

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