Get Qualified with a Certificate in Personnel Management & Human Resources!

Study an industry accredited qualification for only $25 a week – Interest FREE!

The Career Academy Certificate in Personnel Management and Human Resources

Learn effective Personnel Management and create great teams!

Create great teams and push personnel to the best of their abilities. Human resource management or HR, manages the relationship between people and the organisation they work in. It includes responsibility for recruitment, training programs and staff performance.

 

Our 100 hour online course covers key HR legislation, communication skills, factors that influence workplace conditions and culture, basic supervising cultures, recruitment and induction processes, planning and conducting staff training and much more.

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Key benefits

  • Gain employment and improve your career prospects
  • Work with an experienced tutor and other students to successfully complete your course
  • Learn about Payroll and essential Employment Legislation – termination of Employment, rewards, remuneration and performance
  • Effectively build and create personnel suited to the tasks
  • Receive comprehensive tutor support via phone, email and chat
  • Our online course can be completed anywhere, at anytime

Improve upon your management skill set by understanding your personnel. Human resources requires the understanding of human behaviours, communicating with staff, managing safety standards and effectively recruiting the correct people for the job.

What our students say

★★★★★ “Excellent overall.” – Imrana Mohib

 

★★★★ “The content was relevant and useful. The learning objectives for each topic were clear and the tutor was knowledgeable.” – Shanna Claydon

Course Summary

Investment: $995 + GST or only $25 per week on an interest free payment plan.

 

Duration: Study in your own time, at your own pace.  Generally students complete one module per week, each module taking around 10 hours

 

Assessment: 10 modules / 10 assignments

 

Qualification information: On successful completion of this business training course, you will be awarded a certificate of achievement.

 

Duration: 100 hours Learn at your own pace, but ideally complete one module per week.

 

Access Time: You will have access to this course for up to 6 months until you complete

 

About the developers: This course has been developed by experienced Human Resource & Personnel Management practitioners.

Our Certificate in Personnel Management and Human Resources Covers ten modules

  1. Human behaviour
  2. Workplace communications
  3. Workplace health and safety
  4. Controlling Operations
  5. Recruitment and Induction
  6. Staff training
  7. Work teams
  8. Positive Discipline
  9. Grievances and Complaints
  10. Monitoring and Reporting

Human Behaviour

Learning Outcomes

By the end of this course, you will be able to:

 

  • Explain how people can form incorrect perceptions.
  • Discuss and provide real world examples of common biases that can result in errors in decision making in the workplace.

Workplace Communication Skills

Learning Outcomes

By the end of this course, you will be able to:

 

  • Identify and discuss the main functions of communication.
  • Discuss the importance of listening in an organisation.

Workplace Health and Safety

Learning Outcomes

By the end of this course, you will be able to:

 

  • Define the key areas that the Work Health & Safety Act 2011 aims to address.
  • Define the actions required for ergonomically setting up a computer workstation.
  • Explain how workplace hazards must be handled.
  • Outline the three myths about physical activity and explain what ‘Manual Handling’ is.
  • List the three things to look out for when identifying hazards.

Controlling Operations

Learning Outcomes

By the end of this course, you will be able to:

 

  • Recognise the definition of Quality Assurance.
  • Identify the definition of Stock Control and Applying Standards.
  • Recognise the definition of The Labour Utilisation Index.
  • Identify what evaluating performance & projects involves.
  • Recognise the three key skills that a supervise should possess.
  • Analyse and solve potential problems in the work place using the formal problem-solving method.
  • Outline how workplace standards are established and maintained

Recruitment

Learning Outcomes

By the end of this course, you will be able to:

 

  • Explain the benefits of external and internal recruitment.
  • Create a job specification.
  • Identify the interview process and create a set of interview questions.

Staff Training

Learning Outcomes

By the end of this course, you will be able to:

 

  • Identify non-verbal communication channels.
  • Recognise Learning Principles.
  • Identify Maslow’s “Hierarchy of Needs”.
  • Recognise four basic ways of learning.
  • Determine appropriate skills that are relevant to particular job specifications.
  • Produce a training program for new employees.

Work Teams

Learning Outcomes

By the end of this course, you will be able to:

 

  • Discuss the key characteristics of an effective team.
  • Discuss the stages of team development.
  • List 10 tips for avoiding or reducing problems encountered at team meetings.
  • Describe a situation where negotiation skills would be essential in order to solve a problem in a workplace.
  • Discuss problems that a Supervisor may encounter when delegating work to an unmotivated employee.

Positive Discipline

Learning Outcomes

By the end of this course, you will be able to:

 

  • Identify and discuss possible barriers to successful problem-solving.
  • Identify and list discipline issues in the workplace.
  • Define suitable disciplinary procedures and explain how you would apply them.
  • Discuss the pros and cons of each procedure.
  • Write a formal workplace rule list.
  • Discuss the benefits of developing internal discipline and provide an example of a situation where internal discipline could be improved through reinforcement.

Grievances and Complaints

Learning Outcomes

By the end of this course, you will be able to:

 

  • Apply the 6 key steps of problem-solving.
  • Discuss common sources of demotivation in an organisation.
  • Discuss the key strategies to motivate an employee.
  • Discuss the potential barriers to thinking and perspective.

Monitoring and Reporting

Learning Outcomes

By the end of this course, you will be able to:

 

  • Distinguish between the different types of monitoring procedures.
  • Discuss a management strategy for problem-solving a workplace scenario.
  • Conduct a work study and evaluate a work process to determine where improvements may be made.
  • Produce a work-study report.

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